Testimonials
What stood out the most were the flexibility of the software, the willingness to customize it to fit some our peculiar business needs, and the reasonableness of their pricing.
Idaho Pacific Lumber Company
Boise, ID
Wholesale Distributor Office Wholesalers Contractor Sales Remanufacturer
65
Idaho Pacific Lumber Company is a national sales company with offices in California, Idaho, Oregon, Texas and Washington. They are an employee owned company that is focused and dedicated to the service and satisfaction of their customers.
IdaPac is a full-service building supply company, buying from the entire spectrum of the supply chain including sawmills, manufacturers, wholesalers, distribution centers, local yards, and big boxes.
Testimonial
At the time we were looking for a software solution, we had dramatically outgrown our system in functionality, as it related to managing our business risks. After looking at several competing solutions, we chose WoodPro for a variety of reasons. What stood out the most was the flexibility of the software, their willingness to customize it to fit some our peculiar business needs, and the reasonableness of their pricing. The sales and implementation team made us feel like they wanted a partner to grow with, versus a customer that could be charged for services provided.
In addition, we were able to help design a biding and job control system that enabled us to track and monitor jobs using multiple methods, whether it was by building, floor, elevation or in its entirety. Prior to WoodPro, the job information was being tracked via an excel spreadsheet, which was prone to human errors and was certainly way more expensive as it relates to man hours to maintain.
I have personally recommended the software to potential WoodPro clients multiple times, not because I was asked to, because I really think it’s a great solution. Service after the sale and continuing support are second to none. Their support team has continued to exceed my expectations years after our implementation.
The improved efficiency has allowed Matheus Lumber to increase sales without adding additional staff.
Matheus Lumber Co. Inc.
Woodinville, WA
Mill-Direct Wholesale Distributor & Pro-Dealer of Forest Products Office Wholesalers Contractor Sales
46
Matheus Lumber Company, Inc. has been a mill-direct wholesale distributor of forest products since 1932, servicing heavy construction, multi-family residential, commercial contractors, treating plants, government agencies, and global export markets. As a global distribution company, they have been providing products not only throughout North America, but also Japan, China, Australia, and other Far East territories.
Matheus Lumber also works with a number of framing contractors and can provide a variety of turnkey packages, including engineered wood and wall panelization products.
Testimonial
Amongst Matheus Lumber's specialties are concrete form panels and lumber. Combining these two products allows Matheus to be very competitive to job sites throughout the country. Working with over 1,000 sawmills across the U.S. and Canada, they can supply any job site with framing and other materials.
Back in 1999, the search began to replace the ageing IBM System 36 proprietary legacy system. Their main criteria for the software selection were a package that was closest to what they do, full year 2000 compliance, easy maintenance, and easy to use. They wanted a supplier with a proven track record.
In evaluating replacement systems, Matheus surveyed and had demonstrations from the leading vendors in the Lumber Products Software industry. At the same time, they were looking for a supplier who was really willing to work with them to satisfy the unique requirements of their business. The quality of the supplier’s technical support was a key issue.
Matheus Lumber has seen a rapid return on its investment, with savings in key areas such as stock control and billing. Other benefits experienced include reduced cost of ownership, increased user productivity, improved service to customers, integrated sales and operations, and better management information.
The improved efficiency has allowed Matheus Lumber to increase sales without adding additional staff.
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WoodPro has provided invaluable processing, tracking and reports with our data. The inventory module itself has become a crucial necessity. No longer do we experience continuous inventory issues of inaccuracy. Our employees can rely on the data with confidence.
Seven D Wholesale
Division of the Degol Organization
Altoona, PA
Wholesale Distributor Retailer
63
Seven D Wholesale is a wholesale distributor of quality building products with four regional distribution centers serving the Northeast, and brokerage offices providing services to customers throughout the contiguous 48 states.
By developing long-term, mutually-beneficial relationships with vendors and customers, Seven D Wholesale became a dominant player in the Northeast. As a result, its lumber and plywood business became so large that two brokerage offices were established in Deerfield Beach, FL and Greenville, SC. These sales offices served existing customers' needs, while opening up markets along the entire Eastern seaboard and inland states as far west as Texas.
The growth of their company into an industry leader is well documented and the company has been ranked among the TOP 20 building materials distributors in the United States for 25 consecutive years.
Seven D Wholesale prides itself in its reputation for providing services that are tailored to the specific needs of each of their customers - from single independent retailers to industry giants.
Testimonial
After researching various software packages, we chose WoodPro due to the recommendations throughout the industry, competitive pricing, and more importantly, what the product itself could provide for our company.
The staff has been very helpful and has been providing excellent service and support. They have spent as much time as needed to discuss our specific needs and requirements. Previously, our company operated under an accounting based software package, which lacked the fundamental structure needed for a building materials industry. WoodPro has provided invaluable processing, tracking and reports with our data. The inventory module itself has become a crucial necessity. No longer do we experience continuous inventory issues of inaccuracy. Our employees can rely on the data with confidence.
The software is also user friendly and offers a variety of options in so many areas. Overall, we are completely satisfied with everything WoodPro Software has done for us.
The implementation and consultation team was pretty good at studying our processes and overlaying WoodPro processes, and the support team has always been very helpful and responsive to our needs.
Havco Wood Products LLC
Cape Girardeau, MO
Manufacturer & Distributor of Hardwood Flooring
32
In 1978, HAVCO set a goal: To manufacture the finest oak hardwood flooring for trailers, truck bodies and containers. Now, over 25 years later, HAVCO has become the industry leader. It’s this leadership that has resulted in the development of the patented HAVCO Composite Floor™. This floor, available exclusively from HAVCO is stronger and lasts longer than traditional trailer flooring, which means it reaps higher dividends to fleets over the long haul.
The Cape Girardeau facility (MO), was built in 1978. This 165,000-square-foot facility is centrally located between Interstate 55 and the Mississippi River. It provides easy access for deliveries and shipments, which means efficiency for our customers. The Vonore plant (TN), was built in late 1984. It covers 180,000 square feet. Its location in the foothills of the Great Smoky Mountains allows for easy access to the largest oak-producing region in North America.
Testimonial
We selected WoodPro over other applications because we were able to mold it to fit our needs easier than other programs. Due to our business, there were several areas that needed modifications, and they were addressed. For example, two plant locations needed their actual physical ship from addresses printed on BOL, and also a change of the BOL ship from location from one plant to the other. The implementation and consultation team was pretty good at studying our processes and overlaying WoodPro processes, and the support team has always been very helpful and responsive to our needs. We like the product, and the service and support have been just as promised.
WoodPro’s initial training and follow up support were wonderful, and the training curve was simplified due to the ease of navigating from one module to the other.
Forest Plywood Sales
La Mirada, CA
Hardwood Plywood Veneer Distributor Remanufacturer
38
Forest Plywood is a hardwood lumber and plywood distributor serving Southern California and is also a national distributor of marine and Baltic birch plywood. They offer a very broad product line under one roof that allows most of our customers to make one call and fill their plywood and lumber needs with a single delivery. Their extensive inventory and onsite mill makes them faster and more efficient than their competitors.
Testimonials
“Years ago, the developer no longer supported the software we were using, Vision Point 10.0. We wanted a system that allowed us to track inventory better. We also needed a system that could handle Remanufacturing.
We have improved the accuracy and efficiency of Inventory with WoodPro’s Bar Code Data Collection, which interfaces with our preferred handheld devices. We gained many useful features. The reman module allows us to easily see the bill of materials, view what material is on remans, and what the status is of a work order. We can track each stage of the remanufacturing and milling process including expected completion dates and costs.
Other nice time saving features include workflow management, as well as integrated e-mails and faxes where we can fax and email various documents individually or in batches to our customers directly from our system.
While the implementation process was scary and there were some hiccups at first, Woodpro has always very quickly helped us with whatever issues we encounter. The same was true when we upgraded to their newer version. We have a responsive and reliable support staff that we have been working with for years to help with software issues and customization of our software. It works better than ever.”
We chose WoodPro because our SBT program was no longer being supported, and we wanted a system with better reports on inventory control and sales, as well as one that is suited specifically to the wood industry. The WoodPro ERP system itself has too many features to highlight them all here. Some of the ones we found useful include creating multiple PO’s with the same information, tying sales orders and PO’s together, creating back orders, and reviewing history of sales by customer or part numbers. The Warehouse Management System (handheld scanner) has also improved the accuracy of our inventory control, along with the stock taking of actual inventory.
WoodPro’s initial training and follow up support were wonderful, and the training curve was simplified due to the ease of navigating from one module to the other. They have excellent customer support, especially when responding to requests.
The use of this software has improved the quality and quantity of data that is helpful for inventory control, sales analysis and production cost control.
Building Products Plus Co.
Houston, TX
Distributor of Extended Life Building Materials
15
A Houston-based distribution and manufacturing company serving Texas, Louisiana, and the entire Gulf Coast region. They offer extended life marine construction materials, distinctive manufacturing services, and building materials solutions to all users of extended life building materials.
Their supply business is growing at an impressive rate, with numerous projects reaching from coast to coast and beyond. Product lines include:
- Poles, Pilings, & Posts
- Treated Timbers
- Vinyl Sheet Pilings
- Treated Lumber & Decking
- Solid Columns and Attractive Posts
- Polymer Coated Wood
- Timber Trusses & Beams
- Industrial Products
- Hardwoods & Exotic Woods
- Hardware & Fasteners
- Custom Production
- Farm and Ranch Supplies
- Green Building Materials
Testimonial
We chose WoodPro after reviewing several building material software packages. Their product most closely matched our specified needs list. It was competitively priced and came with good references. We like WoodPro’s product and find their software support to be very responsive and knowledgeable – they continue to meet our needs daily. The use of this software has improved the quality and quantity of data that is helpful for inventory control, sales analysis and production cost control. The windows platform provides user friendly functionalities and lots of document flexibility to incorporate paperless practices, and very convenient document recall. From the beginning, WoodPro’s strongest asset has been their customer service.
WoodPro's software was the best product for our business, providing a stable company, a proven product, and the customization we needed, at a reasonable price.
Cascade Lumber, Inc.
Camano Island, WA
Lumber and Building Material Dealer
18
Cascade Lumber, Inc. was established in 1985 to meet the lumber and building material needs of their community. They serve the Island, Snohomish, Skagit, King, and Whatcom counties. Whether your project is one house, many houses, or a home repair, their commitment is to provide the knowledge, service, and products you need to be successful.
Testimonial
We wanted to improve productivity through technology and needed to move from our old UNIX system to a Windows based system. Since we are not a wholesaler, distributor or straight retailer, the challenge was to find a software that would accommodate our business without having a completely custom product designed for us (out of our budget range), or having to dramatically alter an off-the-shelf product or the way we run our business. WoodPro's financial and inventory management system was the best product for our business. They are a stable company that provides a proven product, and does customizations we needed, at a reasonable price.
WoodPro Software demonstrated not only the willingness to work with us to customize the system to our needs, but they have been genuinely enthusiastic about it. From the beginning of our relationship, they asked good questions about how we do things and came up with solutions that fit into our routines. They have been collaborating with us to develop new strategies and solutions.
The software was modified to accommodate our specific POS/counter sales needs. During the month, contractors come in on a regular basis to pick up needed materials for various jobs. WoodPro designed a process where we could keep an on-going list of those items and bill the customer as needed or by the end of the month. Every invoice displays the details of who picked up, date, time, and items. Every job has a separate invoice. Since this process has been implemented, we have near zero questions about the pick-up items and it saves us time and paper.
A new system implementation is a challenging time for any company. WoodPro provided on-site support and continues to work with us on an on-going basis to solve problems and improve our business processes. We appreciate the personal service they provide. They are quick to respond and answers emails and phone calls in a timely manner. We know that when we have a need, there are caring and competent people to be there for us.
When the WoodPro team talks of being ‘partners’ with their customers, they mean it.
Dakeryn has been able to process a 30% growth in volume with greater accuracy, generate superior reporting and make information easier for necessary access – all without an increase in support staff.
Dakeryn Industries Ltd.
Since 1992, based out of North Vancouver, BC, Dakeryn began its journey as a small local wholesaler operation with only two employees. Since then, it has strategically grown and diversified to include four companies, three locations, 12 distribution centres, and over 100 employees across North America and worldwide. Today, Dakeryn is a fully integrated manufacturing, distribution and wholesale company servicing customers in a variety of industries including retail, production, industrial, contractor yard, and more across the globe
Dakeryn Group is a full-service distributor of SPF dimension lumber and manufacturer of specialty wood products founded in 1992. They move approximately 500 million board feet of lumber annually direct from mills and out of their inventory. They focus on the following 4 key areas:
• Manufacturing: producing premium specialty building products at our plants in Abbotsford and Acheson.
• Distribution: managing our customer’s orders from the sawmill through delivery.
• Export: providing export distribution of North American lumber to customers in 30+ countries.
• Wholesale: supplying buyers with numerous flexible options in a vast array of lumber products daily.
Testimonial
In 2006, Dakeryn Industries came to the realization that we needed to upgrade our business systems to meet increasing demands and take advantage of new technologies available in the marketplace. After considerable market research, WoodPro was selected as the vendor of choice. They demonstrated not only the necessary acumen in regards to our business needs, but they also had a keen understanding of the technical aspects of our industry. They were able to use this knowledge combination to create a robust system that met all of our needs.
Since implementation, WoodPro has listened to our every need for modifications and technical support. As a result, the program has grown hand in hand with our continued growth from both processing and users point of view.
Ultimately, however, the true test of a system is the bottom line. Dakeryn has been able to process a 30% growth in volume with greater accuracy, generate superior reporting, and make information easier for necessary access – all without an increase in support staff.
I would recommend to anyone that they consider WoodPro when looking at making changes to their business system platform.
ROBUST SCALABLE SOLUTION THAT INCREASES OPERATIONAL EFFICIENCIES AND PROVIDES OPTIMIZED REAL-TIME REPORTING
The previous solutions were not scalable and were very labour intensive. Data management and reporting capabilities were not in line with the needs of the company. WoodPro lumber specific business management software has provided a platform for growth and continues to do so. In 2006, Dakeryn started with 15 users and now has grown to 41 users.
They experience many day-to-day operational efficiencies through standardization, and automation of some of their business processes:
| Quick real-time access to information from anywhere | Better costing of individual boards |
| Accurate inventory management information | Efficient and Accurate consolidation of transactions and financial information from all operations and locations |
| Sales productivity increase | End of Day and End of Month processing that used to take hours is now automated and just takes a few keystrokes |
| Quick closing of orders | Refined rebate program management |
| Sales visibility and traceability throughout the order cycle | Improvements in cash flow management |
| Reduction in stock levels due to less safety stock required | Time savings in communication and transaction processing |
| Time savings of 10 hrs/week in cycle counting | Easy training and consolidation for acquired locations |
Rémi LaFleche, controller at Dakeryn, comments how choosing WoodPro’s ERP system and the level of service they received has greatly impacted their company.
As stated, “Effectively, every role in our company has had a positive impact in their ability to perform their tasks, and in a much more user-friendly way. New improvements are constantly being discussed and added to previously developed updates and customizations. Specifically, the ability to consolidate and interact with information for buy/sell decisions has been key to the success of our business. Real-time access to information, and comprehensive reporting capabilities with WoodPro have given us enterprise-wide visibility that facilitates informed decisions making based on current data.
In my tenure, the service has been excellent. I receive timely responses to inquiries, and the team takes the time to understand what we are trying to accomplish, and how that translates to functionality in WoodPro. The overall attention of the team to the needs of our business, and to helping us create solutions to scale and improve our business has enabled us achieve success that would not have been possible with our previous solution.”
Since the implementation of WoodPro InSight in 2015, we have been able to efficiently process orders, analyze our sales and, therefore, future inventory needs. It also helps us service our customers by being able to see their usage and anticipating their needs.
Bateman Bros. Lumber Co.
Woodbury, NJ
Wholesale Distributor of Lumber Other Building Materials
11
Bateman Bros Lumber was started by Ed Bateman in 1946, operating originally as Central American Hardwoods in Philadelphia. During the 1960’s, they were selling primarily hardwoods, Philippine mahogany, cedar, pine, doug fir and redwood to retail lumber yards. In 1974 a second yard was purchased in Bucks County, PA to service North Jersey and Eastern Pennsylvania. In 1989, they purchased E.D. Collier & Son and moved across the river into Woodbury, NJ. During the 70’s, 80’s and 90’s the four brothers were joined by their sons Mike, Kevin, Bob, George, Howard and Dan.
Bateman Lumber is built on the premise of working for its customers, while supporting the families it employs. They procure products that fit their specific customers’ needs. This attitude continues today, along with the understanding that “our suppliers are as important to us as are our customers”. They are a wholesale distributor of lumber and other building materials.
Testimonial
We had been using Info Plus by Smartek, however, since they no longer provided support because they went out business, we needed to replace our system. We were looking for a complete, lumber specific ERP system to manage all of our business needs. After doing some research, we chose to partner with WoodPro because of the price they offered and the recommendations by their current users.
Since the implementation of WoodPro InSight in 2015, we have been able to efficiently process orders, analyze our sales and future inventory needs. It also helps us service our customers by being able to see their usage and anticipating their needs.
WoodPro was very accommodating and took on quite a bit of the implementation process that a larger client's IT staff normally handles. And such work was handled without issue.
Being a small wholesaler, this was essential as we have limited employee resources available to dedicate exclusively to setting up a new system.
Any needs that were not met by the system as delivered have been handled/changed by the support staff. Larger and more "specific to our company" changes were made at what I consider very reasonable fees.
Overall, l would recommend this system. Most users are comfortable with the system, as it is user-friendly and easy to use. We have been using it for several years, and find their customer service good, reliable, and helpful.
Doubletree Forest Products Ltd.
Langley, BC
Wholesale Distributor Remanufacturer
14
Doubletree Forest Products Ltd. is a locally owned and operated family business in Langley, British Columbia. Their office, remanufacturing facility, & distribution yard are along the beautiful Fraser River. The basis of their business since 1977 has been lumber wholesale, and they also do some light remanufacturing. Their sales focus is on BC coastal softwood species and only sourced from partners with sustainable forestry practices. Their customers are located throughout North America. Species distributed include Western Red Cedar, Alaska Yellow Cedar, Spruce-Pine, Douglas Fir, and Hemlock. They manufacture inventory patterns and profiles including Flooring, V-Joint Paneling, Roofing Decking, Shiplap, and so much more.
Streamline Entire Operation from Front to Back
Their search for software began in 2007 when their former system from MillTech (formerly known as ISIS) did not meet their needs. They were looking for a lumber-specific ERP system capable of managing not just inventory and accounting, but their entire operation from the front end to the back end. A user-friendly platform that could streamline sales order processing including mill offers, inventory management, purchasing and accounting was needed. WoodPro’s solution delivered all of that and more. With features like back-to-back order handling, automated unit conversions, flexible sales commission calculations, and robust reporting tools, their team became much more efficient.
Operations Manager of Doubletree, Sharon Keller, mentions “95% of our business is wholesale to other wholesalers or retail yards, and our remanufacturing includes pulling pieces, end trimming, that sort of thing. The Reman Work order section of WoodPro is used to add those additional costs to the inventory as well as adjust inventory quantities. Overall, I would recommend this system. Most users are comfortable with the system, as it is user-friendly and easy to use. We have been using it for several years, and find their customer service good, reliable, and helpful.”
They provided us with a robust POS system that could efficiently handle transactions, payments, and inventory, while ensuring seamless business continuity with no downtime. It was designed to cater specifically to our business.
Summit Tools
Burnaby, BC
Retailer Sales to Contractors
65
6
Founded in 1993, Summit Tools has been a leader in the construction tool and supply industry. As a Canadian owned, family-run business, they have with 6 retail locations in Burnaby BC, Port Coquitlam BC, Surrey BC, Kelowna BC, and St. Jerome QC. Summit Tools has Canada's largest selection of tools with a massive selection of brands, deep stock levels, and the latest construction tool technology all at tool super store prices. A broad spectrum of clients is served, including contractors, industrial users, DIY enthusiasts, and homeowners. Their priority is to provide a high level of customer service, knowledgeable staff who have many years of experience, and a vast number of products and inventory. They continually source for new items to expand their selection and meet their customers' needs.
Reliable ERP Point of Sale System for Growth, Cost Savings, Efficiencies, and Increase in Customer Engagement
Summit Tools had built a solid foundation in the retail tools and equipment industry. With 90% of its business focused on retail and the remaining 10% on contractors and account customers, the company operates four locations serving a broad range of clientele. Their stores carry an unparalleled group of brands with more than 15,000 products from contractor to industrial grade. Products include power tools, compressors, accessories, hardware, and a large assortment of gardening tools, all at the most competitive prices in the business.
The Challenge
The growing demand placed strain on Summit Tools’ legacy system, creating interruptions in service, delayed transactions, and risk to customer satisfaction. “We needed a POS system that could efficiently handle transactions, payments, and inventory, while ensuring seamless business continuity with no downtime,” shared Andrew Lee, IT Coordinator at Summit Tools. “The decision to upgrade to WoodPro’s ERP Point of Sale Solution was a natural one. The team at WoodPro was very familiar with Summit Tools’ needs and delivered a tailored solution designed for our business model.”
The Solution
WoodPro immediately addressed Summit Tools’ most pressing concerns. Not only did their system resolve performance issues by eliminating server overloads, it also provided many other key system capabilities including:
- Scalability: Adapts to business growth by supporting multiple locations and efficiently managing increases in users, inventory, and customers.
- Offline Redundancy Capability: Provides business continuity where staff can continue working even when internet connectivity is lost, ensuring no disruption in customer service.
- Streamline Payments: Reduces transaction time through semi-integrated payment system led, which led to cost savings.
- Inventory Management: Manages stock levels more efficiently by tracking inventory (SKUs, Tags and Lots), and alert users when stock is low.
- Customer Relationship Management (CRM): Increases customer engagement with tools for managing customer data, and loyalty programs like Air Miles.
- Real-Time Data: Access to real-time data facilitates informed decision-making.
- Sales Analytics and Reporting: Provides flexible reporting for tracking sales trends, identifying top-selling products, and making data-driven decisions to boost profit.
Implementation & Support
“The implementation process, training, and support from the WoodPro team were great,” noted the IT Manager. The rollout was smooth, allowing the team to transition quickly without major disruptions. Other users across departments—including sales managers, controllers, inventory, and logistics—found the ERP software to be user-friendly. The system made it easier to track orders, adjust inventory, resolve performance issues, and support customers promptly.
The Results
Since implementing, Summit Tools has seen measurable improvements:
- Zero downtime, ensuring continuous business operations.
- Operational cost savings from more efficient payment processing.
- Improved team performance with fast access to real-time data and streamlined workflows.
Recommendation
“Yes, I would recommend WoodPro products,” the IT Manager affirmed. “They provided us with a robust POS system that could efficiently handle transactions, payments, and inventory, while ensuring seamless business continuity with no downtime. It was designed to cater specifically to our business.”
WoodPro was able to provide us with a lumber ERP system that met our requirements at the best price, along with the reliable customer support we are looking for.
Craftsmen Hardwoods Inc.
Drayton, ON
Distributor
15
Craftsmen Hardwoods is a distributor of hardwood and softwood lumber, as well as sheet goods and hardware for the kitchen and furniture industry.
Their journey began in 1996, and since then, they have evolved into a renowned provider of hardwood and softwood lumber products with exceptional customer service.
They have a climate-controlled warehouse, which ensures the impeccable condition of their extensive range of products, including exotic lumber and specialty items. Their first location was a 2,700 square foot Quonset hut on a narrow side road, with a very primitive yard. Over the years, Craftsmen has relocated, and twice more than doubled its warehouse size. Today, they have a 35,000 square foot humidity and temperature-controlled warehouse in Drayton’s new Industrial Park, featuring a drive-through bay for loading our curtain-side delivery trucks, and for receiving incoming shipments to ensure product remains in a dry environment.
In every aspect of their business, they stand as a beacon of reliability, delivering excellence from product quality to reliable shipping and beyond. Their flexible ordering options accommodate everything from single boards to high-volume purchases.
Enhancing the Accuracy of Inventory Management and Management Efficiency
There were a few challenges we were coming across using our QuickBooks program. The biggest problem was our inventory database was too large for QuickBooks to hold. We also had to save multiple files for a single fiscal year because the program would crash due to the large amount of information in it. Lastly, we couldn’t use electronic order fulfillment technology in the warehouse using QuickBooks. This made it difficult to track inventory accurately.
For our new system, we were wanting to expand our inventory, so we needed a database with a large capacity. We also were wanting to improve the accuracy of our inventory management. WoodPro was able to provide us with a lumber ERP system that met our requirements at the best price, along with the reliable customer support we are looking for.
The biggest improvement would be in our inventory management. Previously, orders were processed manually with pen and paper, and then the information was transferred into our computers. With WoodPro’s Warehouse Management System (WMS), we now have an electronic order fulfillment technology in our warehouse. This has significantly made WMS processing and inventory tracking more efficient and accurate.
The Rescale Tag function they customized for us allows us to tally much faster than before. It also creates records of those tallies which we can pull up in WoodPro Insight if we need them for reference. Because the inventory gets updated with each order that is picked, we have a more accurate inventory record.
Other benefits we appreciate include added value with powerful inventory history tracking, an intuitive user experience, and fast, reliable customer support
During the implementation process, the staff was always available to help with questions and concerns. Since then, someone is always there to help with any technical problems or questions that come up.
Our team appreciates the information they can find on the WoodPro’s ERP system. Checking inventory levels and creating orders has been simplified.
I would recommend WoodPro because it has helped our company grow and become more efficient.